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The BA programme staff is professionally qualified to teach and organise the curriculum. They are engaged, committed, and actively connected with the students and their achievements. For details, see BA.HM Staff Overview on MS Teams site.
Milestones Completed
Within the BA. HM 182 educational staff members are involved in education excluding external lecturers. As per September 2023, this means that 143 FTE are available for education. Most faculty members have a Master’s (59%) or PhD (11%) degree. The staff includes four professorships and research fellows linked to the HTH Research Centre who are involved in the BA courses and graduation supervision. HTH also recognises that the intent to foster a Professional Doctorate track lends itself to the elevation of expertise and knowledge of those faculty who may engage in this certification. All teaching staff also possess didactic qualifications and have either a Basic or Senior Examiner Qualification (BKE or SKE in Dutch) or are in the process of obtaining the qualification. In addition, a dedicated Management Team ensures the continuity, support and general management of the Bachelor programme.
Staff are divided into 4 Bachelor teams, each focusing on a different part of the programme, theme or year. The lecturers, practical instructors and students create a very strong connection with each other. With lecturers teaching across years, students develop a bond with their educators which encourages their development and growth over the course of their studies.
Special Feature: Small-Scale and Intensive Education
In the context of small-scale and intensive education, ample contact hours are provided to students. When calculating the ratio of lecturers-to-students, our number of staff is sufficient to successfully implement the demands and aspirations of the Bachelor programme, currently having a ratio of 1:18 students per 1.0 FTE (143 FTE, 2535 students).
The HTH international educational community is enabled by the diversity of staff. Employees come from 22 different countries: 21 % of the employees and, more specifically, 34 % of the lecturers have a non-Dutch (first) nationality. International industry experience is an important criterion for employing new staff. The contacts between the school and industry are frequent and intensive through practical education assignments, Industry Inspiration Days, guest speakers, and co- and extracurricular events and initiatives; lecturers and instructors are also members of networks within the hospitality industry, such as the House of Hospitality in Amsterdam, Zoku Hybrid Hotels, Zien Group, Food Impactors, Food Service Network, European Network Sustainable Urban Tourism (founding member), EuroCHRIE and board of experts of ITB Convention. Staff and students actively work together with real life cases provided by industry partners and research commissioners.
We strive to intensify our international staff community and broaden professional network through varied dynamic initiatives, such as launching HTH Talent Pages and the Community Building Challenge.
Special Feature: Small-Scale and Intensive Education
Through staff mobility, professional development and cooperation with other universities, HTH creates an internationally focused learning environment (to detail, see staff mobility overview on MS Teams). Educators are encouraged to engage in exchanges, research collaborations, industry partnerships and dedicated trainings. This commitment to upholding a global perspective ensures that educators can continue to offer students a comprehensive education that prepares them for diverse professional opportunities across the worldwide hospitality industry.
HTH is an accredited member of THE-ICE (International Centre of Excellence in Tourism and Hospitality Education) as well as a founding member of the global development network, Hotel Schools of Distinction. These associations further encourage international partnerships and relations within hospitality education across the world and advance an outward looking perspective. Recently, Hotelschool The Hague has signed a partnership with the Sustainable Hospitality Alliance to collaborate on knowledge and training initiatives related to the Alliance’s Sustainable People and Planet programmes. The aim is to increase positive local impact and contribute to becoming net positive for people and place.
In the field of Higher Education, HTH is active in the EURASHE (European Association of Institutes of Higher Education) and EARLI (European Association for Research on Learning and Instruction) networks as well as in the Dutch context, the cluster of Hospitality Management programmes and the Association of Universities of Applied Sciences.
For new employees, we provide a solid onboarding programme which includes an internal didactics training for HTH’s educational framework and our didactical concept of small-scale and intensive education, followed by a specialised external training course for didactics/teaching skills. Furthermore, employees are given the opportunity to obtain further education and training via their individual Personal Development Plans which receive attention twice a year.
The high professionalism and strong commitment of staff have been confirmed by students, as can be seen in the National Student Survey results, in comparison to the other Dutch Bachelor Hospitality Management programmes.
NSE Benchmark 2023 | Hotelschool The Hague | Breda UAS | NHL Stenden UAS | Saxion UAS | Zuyd UAS | National Average BA.HM |
The teachers are content experts | 4,0 | 4,0 | 3,7 | 3,9 | 3,8 | 3,9 |
The teachers are very knowledgeable about the professional practice | 4,2 | 4,2 | 3,8 | 4,0 | 4,0 | 4,0 |
The teachers provide good support | 3,6 | 3,6 | 3,3 | 3,5 | 3,5 | 3,5 |
The teachers inspire me | 3,5 | 3,4 | 3,1 | 3,3 | 3,3 | 3,3 |
The teachers foster an environment where questions can be asked | 4,1 | 3,9 | 3,8 | 3,8 | 3,9 | 3,9 |
The teachers are able to convey the teaching material clearly in English | 4,1 | 4,1 | 3,8 | 3,7 | 3,2 | 3,8 |
Stem Benchmark NSE Student Survey 2023: BA Hospitality Management; 5-point scale
Special Feature: Small-Scale and Intensive Education
HTH offers an extensive professionalisation programme for its staff, oriented towards innovation of the curriculum and quality of teaching available through HTH Learning Calendar. It offers 20+ learning initiatives that help and support employees spark their learning possibilities. The activities are in line with the institution’s strategic goals, HTH Educational Framework, and meet current needs of the staff.
The interactive map, launched in AY 2223, - My HTH Learning Journey - aims to support a staff member to find out their development needs according to all relevant ‘worlds’ for HTH employees; it can also be used in performance reviews with managers.
HTH regularly holds HTH EduConnect Days and Curriculum Innovation Days which focus on curriculum development, fostering continuous reflection and improvement, community building, training and professionalisation. These special days offer a varied programme highlighted by workshops, sharing best practices, checking alignment and encouraging community learning among colleagues.
The level of English proficiency is part of the annual appraisal cycle for HTH staff, and English language is part of the compulsory training courses such as BKE, and cyber security (for details, see HTH Learning Policy on MS Teams).
Our current policy is that lecturing staff need to have a minimum level of C1 on the Common European Framework of Modern Foreign Languages. For different staff positions, varying level of fluency have been determined. When it comes to new employees; when someone applies for a job at Hotelschool The Hague, their level of English is also tested.
HTH Learning offers staff several options to stay current or improve their level of fluency (see HTH Learning Calendar).
Special Feature: Small-Scale and Intensive Education
Enhanced Student Counselling
Since the last accreditation, we have intensified support for encouraging student success. There are currently two student counsellors, two student progress coordinators involved, and every group of 24 students has a tutor assigned, who will support them throughout their whole study journey. In addition, during practical placement and LYCar (the graduation course) students are coached/mentored by a dedicated placement tutor and a LYCar coach. To ensure close professional contact between staff and students in providing individual counselling, we onboard new LYCar coaches through group sessions and have regular meetings scheduled with the colleagues for benchmarking and Q&A. In current efforts, student course evaluations and roundtables with student representatives per course are periodically held. There are ongoing discussions with the Management Team and teaching staff through monthly meetings in place. These study support enhancements are reflected in the National Student Survey (NSE) results, in which the BA.HM has seen stable scores in relation to lecturer’s involvement with students, accessibility outside contact hours, and the quality of feedback provided.
2021 | 2022 | 2023 | |
|---|---|---|---|
Lecturer's involvement with students | 3.9 | 3.8 | 3.9 |
Lecturers' accessibility outside contact hours | 4.1 | 4.1 | 4.1 |
Quality of feedback | 3.8 | 3.8 | 3.8 |
Student Satisfaction with Lecturers (NSE 2021-2023)
The aim of the BA in Hospitality Management is to continue its policy of carefully balancing the ratio of Dutch and international staff, and of academic and industry experienced staff. We stay committed to improving upon all measurements of student satisfaction within the NSE and ensuring we maintain our strong connections with the hospitality industry and university partners.
Future Aspirations
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HTH Learning continues to contribute to the strategic personnel plan and has mapped its future initiatives to support the UN SDGs. As we move forward, we will forge HTH community building with new initiatives such as ‘Diner Pensant’, a hospitality-infused learning initiative to connect staff, industry and thought leaders through an HTH experience.
Classroom Observations - Excelling didactic expertise for educators - Enhancing student engagement - Insight into intercultural classrooms | Digital Practice Labs English & Dutch classes, Gen Z & AI Masterclasses - Accessibility & fostering an inclusive environment - Skillset development - Practical application in education | Privacy and Security - Data Protection - Protecting Information - Facilitating safe | HR Pension Café - Pensions and poverty alleviation - Education & SDG awareness onboarding | “Diner Pensant’’ - Promoting expert discussions - Establishing partnerships contributing to the SDGs - Fostering collegial relationships and capacity building |
We will consolidate upon the excellence of our BA.HM teaching experts by encouraging international staff mobility and capacity building through (blended) lecturer exchanges and new university partnerships, as well as further developing our cooperation with the Dutch Hospitality Management Stem Programmes through sharing of best practices and collaborative learning during organised events, i.e., annual Education and Research Day.
Follow the Path
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2021 | 2022 | 2023 | |
|---|---|---|---|
Lecturer's involvement with students | 3.9 | 3.8 | 3.9 |
Lecturers' accessibility outside contact hours | 4.1 | 4.1 | 4.1 |
Quality of feedback | 3.8 | 3.8 | 3.8 |
Student Satisfaction with Lecturers (NSE 2021-2023)
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Within the BA. HM 182 educational staff members are involved in education excluding external lecturers. As per September 2023, this means that 143 FTE are available for education. Most faculty members have a Master’s (59%) or PhD (11%) degree. The staff includes four professorships and research fellows linked to the HTH Research Centre who are involved in the BA courses and graduation supervision. HTH also recognises that the intent to foster a Professional Doctorate track lends itself to the elevation of expertise and knowledge of those faculty who may engage in this certification. All teaching staff also possess didactic qualifications and have either a Basic or Senior Examiner Qualification (BKE or SKE in Dutch) or are in the process of obtaining the qualification. In addition, a dedicated Management Team ensures the continuity, support and general management of the Bachelor programme.
The BA programme staff is professionally qualified to teach and organise the curriculum. They are engaged, committed, and actively connected with the students and their achievements. For details, see BA.HM Staff Overview on MS Teams site.
Milestones Completed
In the context of small-scale and intensive education, ample contact hours are provided to students. When calculating the ratio of lecturers-to-students, our number of staff is sufficient to successfully implement the demands and aspirations of the Bachelor programme, currently having a ratio of 1:18 students per 1.0 FTE (143 FTE, 2535 students).
Special Feature: Small-Scale and Intensive Education
Staff are divided into 4 Bachelor teams, each focusing on a different part of the programme, theme or year. The lecturers, practical instructors and students create a very strong connection with each other. With lecturers teaching across years, students develop a bond with their educators which encourages their development and growth over the course of their studies.
The HTH international educational community is enabled by the diversity of staff. Employees come from 22 different countries: 21 % of the employees and, more specifically, 34 % of the lecturers have a non-Dutch (first) nationality. International industry experience is an important criterion for employing new staff. The contacts between the school and industry are frequent and intensive through practical education assignments, Industry Inspiration Days, guest speakers, and co- and extracurricular events and initiatives; lecturers and instructors are also members of networks within the hospitality industry, such as the House of Hospitality in Amsterdam, Zoku Hybrid Hotels, Zien Group, Food Impactors, Food Service Network, European Network Sustainable Urban Tourism (founding member), EuroCHRIE and board of experts of ITB Convention. Staff and students actively work together with real life cases provided by industry partners and research commissioners.
We strive to intensify our international staff community and broaden professional network through varied dynamic initiatives, such as launching HTH Talent Pages and the Community Building Challenge.
Through staff mobility, professional development and cooperation with other universities, HTH creates an internationally focused learning environment (to detail, see staff mobility overview on MS Teams). Educators are encouraged to engage in exchanges, research collaborations, industry partnerships and dedicated trainings. This commitment to upholding a global perspective ensures that educators can continue to offer students a comprehensive education that prepares them for diverse professional opportunities across the worldwide hospitality industry.
HTH is an accredited member of THE-ICE (International Centre of Excellence in Tourism and Hospitality Education) as well as a founding member of the global development network, Hotel Schools of Distinction. These associations further encourage international partnerships and relations within hospitality education across the world and advance an outward looking perspective. Recently, Hotelschool The Hague has signed a partnership with the Sustainable Hospitality Alliance to collaborate on knowledge and training initiatives related to the Alliance’s Sustainable People and Planet programmes. The aim is to increase positive local impact and contribute to becoming net positive for people and place.
In the field of Higher Education, HTH is active in the EURASHE (European Association of Institutes of Higher Education) and EARLI (European Association for Research on Learning and Instruction) networks as well as in the Dutch context, the cluster of Hospitality Management programmes and the Association of Universities of Applied Sciences.
For new employees, we provide a solid onboarding programme which includes an internal didactics training for HTH’s educational framework and our didactical concept of small-scale and intensive education, followed by a specialised external training course for didactics/teaching skills. Furthermore, employees are given the opportunity to obtain further education and training via their individual Personal Development Plans which receive attention twice a year.
The high professionalism and strong commitment of staff have been confirmed by students, as can be seen in the National Student Survey results, in comparison to the other Dutch Bachelor Hospitality Management programmes.
Special Feature: Small-Scale and Intensive Education
NSE Benchmark 2023 | Hotelschool The Hague | Breda UAS | NHL Stenden UAS | Saxion UAS | Zuyd UAS | National Average BA.HM |
The teachers are content experts | 4,0 | 4,0 | 3,7 | 3,9 | 3,8 | 3,9 |
The teachers are very knowledgeable about the professional practice | 4,2 | 4,2 | 3,8 | 4,0 | 4,0 | 4,0 |
The teachers provide good support | 3,6 | 3,6 | 3,3 | 3,5 | 3,5 | 3,5 |
The teachers inspire me | 3,5 | 3,4 | 3,1 | 3,3 | 3,3 | 3,3 |
The teachers foster an environment where questions can be asked | 4,1 | 3,9 | 3,8 | 3,8 | 3,9 | 3,9 |
The teachers are able to convey the teaching material clearly in English | 4,1 | 4,1 | 3,8 | 3,7 | 3,2 | 3,8 |
Stem Benchmark NSE Student Survey 2023: BA Hospitality Management; 5-point scale
Special Feature: Small-Scale and Intensive Education
HTH regularly holds HTH EduConnect Days and Curriculum Innovation Days which focus on curriculum development, fostering continuous reflection and improvement, community building, training and professionalisation. These special days offer a varied programme highlighted by workshops, sharing best practices, checking alignment and encouraging community learning among colleagues.
The level of English proficiency is part of the annual appraisal cycle for HTH staff, and English language is part of the compulsory training courses such as BKE, and cyber security (for details, see HTH Learning Policy on MS Teams).
Our current policy is that lecturing staff need to have a minimum level of C1 on the Common European Framework of Modern Foreign Languages. For different staff positions, varying level of fluency have been determined. When it comes to new employees; when someone applies for a job at Hotelschool The Hague, their level of English is also tested.
HTH Learning offers staff several options to stay current or improve their level of fluency (see HTH Learning Calendar).
HTH offers an extensive professionalisation programme for its staff, oriented towards innovation of the curriculum and quality of teaching available through HTH Learning Calendar. It offers 20+ learning initiatives that help and support employees spark their learning possibilities. The activities are in line with the institution’s strategic goals, HTH Educational Framework, and meet current needs of the staff.
The interactive map, launched in AY 2223, - My HTH Learning Journey - aims to support a staff member to find out their development needs according to all relevant ‘worlds’ for HTH employees; it can also be used in performance reviews with managers.
Back to top
Enhanced Student Counselling
Special Feature: Small-Scale and Intensive Education
Since the last accreditation, we have intensified support for encouraging student success. There are currently two student counsellors, two student progress coordinators involved, and every group of 24 students has a tutor assigned, who will support them throughout their whole study journey. In addition, during practical placement and LYCar (the graduation course) students are coached/mentored by a dedicated placement tutor and a LYCar coach. To ensure close professional contact between staff and students in providing individual counselling, we onboard new LYCar coaches through group sessions and have regular meetings scheduled with the colleagues for benchmarking and Q&A. In current efforts, student course evaluations and roundtables with student representatives per course are periodically held. There are ongoing discussions with the Management Team and teaching staff through monthly meetings in place. These study support enhancements are reflected in the National Student Survey (NSE) results, in which the BA.HM has seen stable scores in relation to lecturer’s involvement with students, accessibility outside contact hours, and the quality of feedback provided.
HTH Learning continues to contribute to the strategic personnel plan and has mapped its future initiatives to support the UN SDGs. As we move forward, we will forge HTH community building with new initiatives such as ‘Diner Pensant’, a hospitality-infused learning initiative to connect staff, industry and thought leaders through an HTH experience.
The aim of the BA in Hospitality Management is to continue its policy of carefully balancing the ratio of Dutch and international staff, and of academic and industry experienced staff. We stay committed to improving upon all measurements of student satisfaction within the NSE and ensuring we maintain our strong connections with the hospitality industry and university partners.
Future Aspirations
Classroom Observations
Excelling didactic expertise for educators
Enhancing student engagement
Insight into intercultural classrooms
Digital Practice Labs English & Dutch classes, Gen Z & AI Masterclasses
Accessibility & fostering an inclusive environment
Skillset development for educators
Practical application in education
Privacy and Security Awareness Training
Data Protection
Protecting Information of staff & students
Facilitating safe remote work
“Diner Pensant’’
Promoting expert discussions
Establishing partnerships contributing to the SDGs
Fostering collegial relationships and capacity building
HR Pension Café
Pensions and poverty alleviation
Education & SDG awareness onboarding
We will consolidate upon the excellence of our BA.HM teaching experts by encouraging international staff mobility and capacity building through (blended) lecturer exchanges and new university partnerships, as well as further developing our cooperation with the Dutch Hospitality Management Stem Programmes through sharing of best practices and collaborative learning during organised events, i.e., annual Education and Research Day.